If you experience technical issues or bug, please check this site or let us know which problems you encounter: (email@example.com).
The Vistorian is optimized for Chrome. Through other browses might work well, e.g. Mozilla Firefox, visualizations might not show as expected as each browser interprets website a little differnetly. Chrome is small, fast, free, and runs on all major platforms: https://www.google.com/chrome.
We have observed this on some Windows laptops, including Microsoft Surface. To solve this, go to Preferences/Settings (click the three dots in the top right of Chrome):
Then, set zoom to something smaller or higher than 100% (e.g. 67%, or 80%). Try different values and see if the matrix shows as below.
Your matrix should look like this with the labels clearly visible.
If Chrome crashes or the site is unresponsive for a while, the browser cache might be full. This can have two reasons:
You have several ways to solve these issues:
Remove networks and tables in your DataView. Click the x, next to the network(s) in the Network and Data Tables list:
If this doesn’t solve the problem, try the Empty browser cache button. This will flash the Vistorian’s browser cache. You will loose any data table and network imported into the Vistorian.